Privacy Policy

Last updated: 15 October 2025

1. Introduction

This Privacy Policy explains how Biddy Technologies (“Biddy”, “we”, “us”) processes personal data when you use the Biddy.shop mobile app, web portal, or any related services. By accessing the Service you consent to the practices described here.

2. Data We Collect

  • Identity & contact: name, email address, phone number, city.
  • Usage data: buyer requests, merchant offers, digital ticket history, in-app payment records.
  • Device data: device model, OS version, Expo identifiers, push notification token.
  • Uploaded media: product photos or invoices shared when creating a request or offer.

3. How We Use Data

  • Facilitating matchmaking between buyers and merchants and managing the bidding workflow.
  • Sending transactional notifications about requests, offers, ticket activations, and support updates.
  • Improving the quality, reliability, and security of the Service.
  • Meeting legal, accounting, and tax obligations in the jurisdictions where we operate.

4. Sharing with Third Parties

We do not sell your personal data. We may share limited data with service providers (messaging, email, analytics) and with merchants involved in the specific request you created. All third parties are bound by contracts that protect your information.

5. Data Storage & Security

We use secure hosting providers and industry-standard safeguards, including TLS encryption in transit. Data is retained while your account remains active and as long as required by applicable law.

6. Your Rights

  • Request a copy of the personal data we hold about you.
  • Update or correct your information through your profile or by contacting support.
  • Request deletion of your account and associated data, subject to legal retention requirements.
  • Opt out of marketing communications at any time.

7. Children’s Data

Biddy.shop is intended for adults aged 18+. If we learn that we collected personal data from a minor without parental consent, we will delete it promptly.

8. Changes to this Policy

We may update this Policy periodically. Updates will be published on this page with a new “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

9. Contact

For privacy requests or questions, email our compliance team at support@biddy.shop.